Mall and retail security

Today’s mall and retail environments are undergoing rapid changes to keep up with the new digital economy. And with it, the way we approach safety and security. From small to large retail spaces, you can count on our highly-trained retail security guards to adapt to your shopping environment needs.

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Mall and retail security

Better in-store experiences through superior security services

We take retail and mall security very seriously. Our retail security guards and mall security guards go beyond safety and loss prevention to play a significant role in ensuring a harmonious shopping environment for all.

Making malls more secure

We play an integral role in mall culture

s property ambassadors, shopping mall security guards serve as highly visible, approachable personnel committed to creating a safe and welcoming environment. Whether assisting with directions, reuniting lost family members, or deterring unwanted behavior, they play a vital role in maintaining a smooth and positive shopping experience for all visitors.

Blending in with retail

Peace of mind for you and your clients

With concierge-level service, dedicated retail security personnel work closely with high-end retailers—especially luxury brands—to provide a welcoming presence for customers while maintaining strict focus on theft, fraud, and loss prevention, ensuring both exceptional service and reliable protection.

Adapting security to mixed-use developments

Residential, commercial, and cultural

Mall and retail security guards with experience across diverse environments are ideal for mixed-use developments combining retail, hotel, and residential spaces. Providing a 24/7 presence and a community-focused approach, these professionals are always prepared to handle any situation effectively and with care.

Tailoring retail security solutions to you

A complete suite of security services

It goes without saying that security personnel are just one part of the solution. A full range of on-site and behind-the-scenes security services are available to ensure your shopping environment remains safe, welcoming, and a memorable experience for every customer.

  • Theft, fraud and loss prevention
  • Consulting and investigations
  • Threat assessment and risk analysis
  • Video surveillance
  • Emergency protocol in case of fire
  • Access control
  • Crowd control
  • Labor dispute and crisis management
  • Supply and maintenance of automated teller machines
  • Pick up of cash and checks

Complete. Flexible. Dedicated.

Mall and retail security solutions customized for you

Our mall and retail security guards are specifically trained and handpicked to ensure that you get the absolute best when it comes to protecting your valuable assets. From independent retailers and department stores to shopping malls and cross-country chains, e will partner with you to provide a custom solution for your mall and retail security and safety needs.

 

 

Frequently asked questions

How can we help you?

If a guard needs to be replaced, our 24/7 scheduling team ensures a prompt response—often dispatching a replacement within minutes to maintain seamless coverage.

All security personnel are required to complete region-specific testing to obtain their licenses. We also provide ongoing training through our comprehensive in-class and online platform to meet diverse client requirements. When needed, site-specific training is offered to ensure tailored, effective protection.

Every guard undergoes a thorough criminal background check before deployment. For clients needing enhanced vetting, we provide additional screening services managed by our specialized team.

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